BabyFinder.org is run by a dedicated team of pediatric data specialists, child safety advocates, and parent-support volunteers. If you have a question, suggestion, partnership idea, or need to report an issue with the site, the fastest way to reach our team is by email at info@babyfinder.org.
How to write your message
To help us respond quickly and accurately, please include:
- A clear subject line — for example: Site error: sleep checklist page, Resource suggestion: breastfeeding support group, or Media inquiry: interview request.
- Relevant details — links, screenshots, dates, and steps to reproduce a problem when reporting site issues.
- Your role — parent, clinician, researcher, nonprofit partner, journalist, vendor, or other — so we can route your message to the right specialist.
- Preferred reply email if different from the sending address.
What we can help with
Our team handles a wide range of inquiries by email. Typical topics we welcome include:
- Content questions — clarification about articles, data sources, citations, or editorial corrections.
- Resource requests — suggestions for parenting resources, local support organizations, or evidence-based tools to include on the site.
- Partnerships and collaborations — nonprofit alliances, research collaborations, educational programs, and sponsorship opportunities.
- Media and speaking — interview requests, expert commentary, or requests for speaking engagements.
- Technical issues — broken links, accessibility problems, account troubles, or site performance concerns. Please include screenshots and browser/device details.
- Feedback — ideas to improve usability, accessibility, or the usefulness of our content.
What we can’t handle by email
For privacy and safety reasons, please do not send protected health information, detailed medical histories, or urgent medical concerns via email. We cannot provide individualized medical diagnoses or crisis intervention. If you have an urgent medical issue, contact local emergency services or your healthcare provider immediately.
Response time
We strive to acknowledge all messages within 48–72 business hours. Depending on the nature of your inquiry, a full response may take up to 10 business days while we consult experts or gather documentation. Media requests and partnership proposals may require additional time for review.
If your message is time-sensitive
If your need is time-sensitive (for example, a time-bound media request or an imminent event), please state the deadline clearly in the subject line and message body. We will prioritize accordingly, though we cannot guarantee immediate responses.
Privacy and security
Messages to info@babyfinder.org are treated confidentially for the purposes of responding to your inquiry. We do not accept medical records or sensitive personal data by email. When you share information, we will use it only to address your request and in accordance with our privacy practices.
Who answers your emails
Messages are reviewed by an editorial coordinator and routed to the appropriate specialist — editorial, clinical advisor, technical support, or partnerships manager. Our team includes credentialed pediatric advisors and experienced nonprofit leaders who verify answers with current evidence and best practices.
If you need to reach a specific department, include one of these keywords in your subject line: Editorial, Partnerships, Media, or Technical. This helps us get the right person on your message faster.